Privacy Policy

This website http://www.bashfordjewelry.com is a site which is operated by Bashford Jewelry, Inc. We are committed to protecting and respecting your privacy. Our privacy policy describes the information that we collect through our website and how we use it. We collect information from you to fulfill your orders and conduct research to improve our site and services. We may also use the information you provide to follow up with you on your purchase or contact you about offers or products you may find interesting. If you have any questions, please direct all inquiries to: support@bashfordjewelry.com or by telephone Toll Free at 1-888-568-3931. This policy is effective from June 01, 2013.

In general, you can use this Website without giving us any information. However, if you choose to make an account additional services may be available if we have certain information about you. We may collect the following information:
  • Account registration information including your name, telephone number, postal address and email address;
  • Billing information, transaction and credit card information (should you make a purchase with us);
  • If you contact us, we may keep a record of that correspondence; and information regarding your personal or professional interests, demographics, experiences with our products and contact preferences, in order to provide you with further correspondence about our products and services.
We use this information to provide you with a better service, and in particular for the following reasons:
  • Internal record keeping;
  • to improve our products and services;
  • to communicate with you by email, telephone or post if you have ordered or purchased products from us, either regarding the order or purchase or other matters regarding transactions between us or your customer relationship with us;
  • to communicate with you with regard to your Bashford Jewelry account
  • if you have purchased a product or requested a catalogue from us, you will be placed on the Bashford Jewelry mailing list and will receive periodic mailings by post from us (if you do not wish to receive a catalogue and/or periodic mailings by post please contact our customer services department by email at support@bashfordjewelry.com or by telephone Toll Free at 1-888-LOVE-931 to let us know and you will be removed from our mailing list);
  • to contact you by email, telephone, SMS, MMS or post according to your preferences, in order to share information with you about our products, services and events that may be of interest to you;
  • to contact you for market research purposes, if you have not objected to such use. Please note that you can object to the use of your data for market research purposes at any time. To do so please contact our customer services department by email at support@bashfordjewelry.com or by telephone Toll Free at 1-888-LOVE-931 to let us know.
As above, we would like to provide you with information about new products, promotions, special offers and other information, which we think you may find interesting. Where you have consented to us doing so, we may send you such information by postal mail and telephone, unless you have registered with the appropriate Preference Service. If you purchase a product from us we may retain your address for future mailings. If you do not want your information used for direct marketing purposes at any time, please contact our customer services department by email at support@bashfordjewelry.com or by telephone Toll Free at 1-888-LOVE-931 to let us know and we will not send you any direct marketing.

WE DO NOT SHARE YOUR INFORMATION WITH anyone else whatsoever.
You may request details of personal information which we hold about you under the applicable data protection legislation. If you would like a copy of the information held on you please email us at support@bashfordjewelry.com
 If you think any information we have about you is incorrect or incomplete, or you wish to have your details removed from our contact database please email us at support@bashfordjewelry.com as soon as possible. We will correct or update any information as soon as possible.
In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.. All information provided through our Website, telephone, catalogue and in store is stored on servers located in the USA. Such information will be processed by staff operating in the USA who work for our group only. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal information, you agree to this transfer, storing or processing. Bashford Jewelry, Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
We use cookies for certain areas of our Website, including but not limited to session cookies, persistent cookies and web beacons. Cookies are files that store information on your hard drive or browser that allow our Website to recognize that you have visited our Website before. They make it easier for you to maintain your preferences on the Website, and by seeing how you use the Website, we can tailor the Website around your preferences and measure usability of the Website. We use cookies to:
  • Record your session information (such as the particular Products you purchase from our Website);
  • Record your specific information on the web pages you select to view; and
  • Retain your answer to our question regarding residency.
You can, should you choose, disable the cookies from your browser and delete all cookies currently stored on your computer. On Microsoft Internet Explorer, this can be done by selecting "Tools/Internet Options" and reviewing your privacy settings or by selecting "delete cookies". However please note that this may prevent you from taking full advantage of the Website. You can find out how to do this for your particular browser by clicking "help" on your browser's menu or by visiting www.allaboutcookies.org